Frequently Asked Questions
Why are ZippGo Moving Boxes better than cardboard?
What's wrong with dumpster diving for cardboard boxes?
I've placed an order online. Will I receive a confirmation phone call?
Do I need to be home for the delivery and pickup?
Is there a delivery fee?
Is ZippGo a moving company?
How big are the ZippGo Moving Boxes?
What kind of trucks do you use to make deliveries of all your cool moving supplies?
Its one day before I move and I ran out of boxes. Can you deliver some more?
Do you know how I can reduce my move-related stress?
Why are ZippGo Moving Boxes better than cardboard?
Cardboard boxes are created by cutting trees and through a resource-intensive process the trees are converted
to cardboard (see our Why ZippGo page for more information about the resources used
in this process). Even if cardboard is recycled it has a lifespan of about 2.5 uses before it breaks down and can no longer be used.
ZippGo reusable green boxes are created using 100% recycled plastic which would have otherwise gone to the landfill. Our boxes are custom-made
to be durable enough for more than 500 moves. Each ZippGo Moving Box, over its life cycle, will save approximately 500 cardboard boxes from
being used and sent to the landfill.
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What's wrong with dumpster diving for cardboard boxes?
If you don't mind grabbing cardboard boxes from a grocery store dumpster then more power to you. We are all about people using a moving solution that uses recycled materials. However, keep in mind that cardboard boxes are strong magnets for dirt and bacteria. It's often difficult to ascertain how clean used cardboard boxes are, so be careful. ZippGo boxes are carefully cleaned after each use and we deliver them right to your door. You'll have clean moving boxes at a great price without spending time and gas driving from store to store.
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I've placed an order online. Will I receive a confirmation phone call?
Absolutely. We will call you to confirm the time and day of your order and answer any questions you might have. If you want to call us before then, we would love to hear from you.
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Do I need to be home to for the delivery and pickup?
Yes. Someone over the age of 18 needs to be home to sign for the delivery and pickup. Our friendly and cheerful delivery drivers will move the boxes to a safe location inside your home or garage.
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Is there a delivery fee?
Delivery is free for all orders over $100. If you order one of our bedroom packages you're covered. If your delivery is less than $100 there is a delivery fee of $35.
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Is ZippGo a moving company?
No, ZippGo is a cheerful company that delivers sustainable moving supplies. If you're looking for a green moving company, let our customer service rep know and we will be happy to give you the names of some really cool green moving companies.
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How big are the ZippGo Moving Boxes?
The boxes are 27 inches long by 17 inches wide by 12 inches high and have a total of 3 cubic feet of space. In simpler terms, each box has got a lot of room for a lot of your stuff.
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What kind of trucks do you use to make deliveries of all your cool moving supplies?
ZippGo uses delivery trucks powered by biodiesel to do deliveries and pickups. We buy our biodiesel from these awesome local stations Autopia BioFuels, Dogpatch BioFuels and Biofuel Oasis.
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Its one day before I move and I ran out of boxes. Can you deliver some more?
If we are making customer deliveries in your area on the same day, we can deliver extra boxes to you for a small delivery fee. If we are not going to be in your area we will have to charge our full delivery fee of $35. Give us a call and we'll come up with some creative ideas to help.
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Do you know how I can reduce my move-related stress?
Plan ahead, drink tea, and call ZippGo.
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